请尽快远离商家PioHost/Access Internet

微魔 / 来源

黑微魔奖微魔部落是vps博客中仅有的会“黑”商家的博客,最近遇到个奇葩商家,微魔觉得有必要分享出来。几个月前,微魔曾经分享过这样一组促销《#便宜而已# PioHost推英国大内存OVZ,5英镑/半年》,自己也买了一个(日常剁手,一直空着没用),然后故事就可以开始了。

微魔自己有正经工作,5英镑也真心不算多少钱,撰写此文时也没抱着什么愤世嫉俗的心情和语气,所以那些“一分钱一分货党”不必安慰我哈,大家看看就好~

故事1:4月初,出现长时间的网络访问(NetWork Outage),商家有通知,还算良心,至于网络停了多长时间,不清楚,因为VPS压根儿没用。

We regret to announce that we are experiencing a network outage that is beyond our control, The problem consists of a SolusVM error that is beyond our repair,
Therefore we are currently working with SolusVM and their support team to get this problem fixed.

Updates can be found here:
https://piohost.co.uk/serverstatus.php

Again this is something that we could not have predicted and we are incredibly sorry for any issues caused, this is NOT a normal occurrence for us and we are working as hard as possible to get the service back up and running.

故事2:5月初,更换IP,嗯,折腾一下,也无所谓

We would like to inform you that within the next 14 days we will be changing your servers IP, This is because we have taken over a new /24 and will no longer be relying on our DC to lease IPs from.

We will, of course, inform you of the change and allow you 48 hours with both new and old ips however this will be outlined when we change your ip and you receive our email, We do not expect there to be any downtime what so ever in this change.

Thank you for your understanding and if you would like more information then don't hesitate to open a ticket with billing.

故事3:5月初,VPS无法访问,偶尔想用一下,于是一连,无法访问…发了个TK,得到如下回复,感觉略坑了

Hi,

Our DC has lost all connectivity and we are waiting for them to resolve this issue, Once they fix this issue then all our services in wigan will be back online. http://status.piohost.co.uk/

Abigail H,
Senior Manager
PIOHOST LTD

故事4:VPS被删除。6月17日,登录账号,发现VPS被删除,TK也被删除,于是发了个TK问了下客服情况,客服回答如下,注意:文中称多个月前就已经被删除。按照TK要求,谢了Hostname和OS发了过去

All LET-1.5G-Specials were lost after a hardware failure a number of months ago. You should have been emailed under the previous ownership.

We can recreate you another service in our Bristol location. We need a hostname and OS for this.

Thanks,

Jordan P.
Customer Services
PioHost.co.uk

故事5:有意思的来了,技术人员回复:不能开原有配置,新开的配置虽然看着也不错,但是,和原配置(半年5英镑)1.5G内存,50G硬盘的配置还是稍有差距的,最重要的是,这样的商家真的可信吗?

Hi,

We have reviewed the available resources on the existing nodes and unfortunately we can no longer sustain the original offer you were made.

We can offer you an LXC in Bristol priced at £24/year with the following specs:
- 1GB RAM
- 512MB SWAP
- 15GB HDD
- 1 IPv4

If you do not wish to take up this offer then the previous ownership are willing to provide you with a refund. Please provide us with a transaction ID and we will pass this on.

Jordan P.
Customer Services
PioHost.co.uk

故事6. 换马甲。6月18日,收到邮件,生成PIOHostAccess Internet Limited收购,很好。有两种可能,一种是商家换马甲,一种是商家用低价产品招收客户,然后把客户卖给新商家,两种可能都不是什么好征兆。

We are writing to inform you that Access Internet Limited have successfully completed the acquisition of PioHost, it's assets, and clients as of today.


Access Internet Limited is a UK company that provides a variety of web hosting and Internet solutions under multiple brands.


In the coming weeks we will keep you informed about any potential changes to your current services as a result of this acquisition. All hardware in the UK has been acquired so there are currently no plans to move your services or make any infrastructure changes.


In the meantime please do not hesitate to contact us if you have any questions surrounding this.


Thank you,


Chris T.

Access Internet Ltd

结束语

经过几轮交流,微魔觉得这个商家不是什么省油的灯(微魔自然不会再开什么新配置的套餐),希望上面的信息能够给大家少许意见,由于微魔一直没怎么用这个VPS,没有什么数据在上面,通篇也不涉及任何我方违规行为,谁在道德制高点上是显而易见的,秉承着“爱信不信”的理念撰写此文,且看且珍惜~

根据网友反馈,这家在国内也是恶评如潮,6月初就开始以“账户不符”等理由删号,部分网友PP争议退款,商家以用户跑PT为由拒绝(真假微魔不做评判)

The post #差评# 请尽快远离商家PioHost/Access Internet appeared first on 微魔部落.

Tags: , , , , Categorised in: , This post was written by PopVPS

Comments are closed here.